Privacy Policy

The Privacy Policy of www.hirofoundation.com

You must accept the contents of this Policy in order to use or continue using our site. This Privacy Policy detailed here in is also applicable to user of the site or mobile application through mobile or any other similar device.


COLLECTION OF INFORMATION


We confirm that we collect those information from you which is required to extend the services available on the site.

  •  At the time of signing up and registration with the site, we collect user information including name, company name, email address, phone/mobile number, and GST registration numbers.
    In this regard, we may also record conversations and archive correspondence between users and the representatives of the site (including the additional information, if any) in relation to the services for quality control or training purposes.

  •  In relation to our paid services, we may collect personal information of a more sensitive nature which includes bank account numbers and related details.

  • We also gathers and stores the user’s usage statistics such as IP addresses, pages viewed, user behavior pattern, number of sessions and unique visitors, browsing activities, browser software operating system etc. for analysis, which helps us to provide improved experience and value added services to you.

  •  Once a user registers, the user is no longer anonymous to us and thus all the information provided by you shall be stored, possessed in order to provide you with the requested services and as may be required for compliance with statutory requirements.

  • User’s registration with us and providing information is intended for facilitating the users in its business.

  • We retains user provided Information for as long as the Information is required for the purpose of providing services to you or where the same is required for any purpose for which the Information can be lawfully processed or retained as required under any statutory enactments or applicable laws.

User may update, correct, or confirm provided information by logging on to their accounts on the site or by sending a request to hirofoundation.com. The requested changes may take reasonable time due to verification process and server cache policies. In case you would like to receive a copy of our information held by us for porting to another service, please contact us with your request at the email address above.

Users may also choose to delete or deactivate their accounts on the site. We will evaluate such requests on a case-to-case basis and take the requisite action as per applicable law. In this regard, please note that information sought to be deleted may remain with us in archival records for the purpose of compliance of statutory enactments, or for any other lawful purpose. Therefore, users are requested to carefully evaluate what types of information they would like to provide to us at the time of registration.


PURPOSE AND USAGE OF INFORMATION

The following are the purposes of collecting the Information:

  1. For the verification of your identity, eligibility, registration and to provide customized services.
  2. For enabling communication with the users of the site, so that the users may fetch maximum business opportunities.
  3. For generating business enquires and trade leads.
  4. For sending communications, notifications, newsletters and customized mailers etc.

Please get in touch with us at the above email address in case you would like to object to any purpose of data processing. However, please note that if you object or withdraw consent to process data as above, we may discontinue providing you with services through our site.


COOKIES

We, and third parties with whom we partner, may use cookies, pixel tags, web beacons, mobile device IDs, “flash cookies” and similar files or technologies to collect and store information in respect to your use of the site and track your visits to third party websites.

We also use cookies to recognize your browser software and to provide features such as recommendations and personalization.

Third parties whose products or services are accessible or advertised through the site, including social media sites, may also use cookies or similar tools, and we advise you to check their privacy policies for information about their cookies and the practices followed by them. We do not control the practices of third parties and their privacy policies govern their interactions with you.


DATA COLLECTION RELATING TO CHILDREN

We strongly believe in protecting the privacy of children. In line with this belief, we do not knowingly collect or maintain Personally Identifiable Information on our Site from persons under 18 years of age, and no part of our Site is directed to persons under 18 years of age. If you are under 18 years of age, then please do not use or access our services at any time or in any manner. We will take appropriate steps to delete any Personally Identifiable Information of persons less than 18 years of age that has been collected on our Site without verified parental consent upon learning of the existence of such Personally Identifiable Information.

If we become aware that a person submitting personal information is under 18, we will delete the account and all related information as soon as possible. If you believe we might have any information from or about a child under 18 please contact us at support@hirofoundation.com


LISTING/ SERVICE AND OTHER FEES: 

The Vendor agrees/undertakes to pay advance and non-refundable Listing/Service Fee and other applicable charges/fees for any additional feature/upgraded services /facility etc. as availed by the vendor from time to time. The applicable charges/commercials will be determined by Hiro Foundation at its sole discretion.

Hiro Foundation on the receipt of such fees from the Vendor, will send the e-invoice to the registered mobile number & email ID of the respective Vendor or their authorized person on their registered contact details.

The vendor/service provider can pay the fee, by online mode via credit card / Debit Card / UPI etc. the vendor/service provider shall be liable to pay to Hiro Foundation the full amount (including applicable Tax), at the time of registration of listing services.

It is hereby clarified that the services shall only be activated once the full payment is credited on Hiro Foundation’s account as per the payment plan. Under no circumstances shall Hiro Foundation be liable to make any refund any amount as paid by vendor/service provider on account of deactivation/non-activation of services.

In case of payment failure, vendor have to contact directly to their relevant banking partner. Hiro Foundation is not responsible for any payment failure.


QUESTIONS

Please contact us regarding any questions, clarifications, or grievances. Please email us at support@hirofoundation.com


CHANGES IN PRIVACY POLICY

The policy may change from time to time, so users are requested to check it periodically.